At RoofQuest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a free roof inspection through our forms
- Contact us via phone, email, or contact forms
- Subscribe to our newsletter or marketing communications
- Interact with our website or services
This information may include:
- First and last name
- Email address
- Phone number
- Home address
- Property details (roof type, building type, age of roof)
- Inspection preferences and additional information
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website or source
- Device information and screen resolution
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our roofing services
- To schedule and conduct roof inspections
- To communicate with you about our services
- To send you marketing communications (with your consent)
- To analyze website usage and improve user experience
- To comply with legal obligations
- To protect our rights and prevent fraud
Tracking Technologies and Remarketing
Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website performance. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve our website functionality
Third-Party Tracking Pixels
We use tracking pixels and similar technologies from third-party services for remarketing and advertising purposes, including:
Google Analytics and Google Ads
- Google Analytics to understand website usage and performance
- Google Ads conversion tracking and remarketing pixels
- Google Tag Manager for managing tracking codes
Meta (Facebook) Pixel
- Facebook Pixel for remarketing and conversion tracking
- Instagram advertising optimization
- Custom audience creation for targeted advertising
These tracking technologies allow us to show you relevant advertisements on Google, Facebook, Instagram, and other platforms based on your interaction with our website.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party contractors and service providers who assist us in operating our business
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
- Protection of Rights: To protect our rights, property, or safety, or that of our users or others
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Cookie Control: Manage cookie preferences through your browser settings
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. By continuing to use our website or services after any such update, you accept and agree to the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: